With the rapid evolution of the healthcare industry, it’s more critical than ever for healthcare organizations to embrace digital transformation. Organizations that want to stay successful must take a proactive approach to integrating technology into all aspects of healthcare delivery, from patient care to back-end operations and technology. This level of digital transformation might seem impossible in a heavily regulated environment like healthcare, but don’t worry; we can help. Our team of experts will provide best-in-class digital solutions that will help you to streamline your operations, improve your patient experience, and stay ahead of the curve in the ever-changing healthcare landscape.

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Challenges faced by the healthcare industry

In today’s digital-first climate, healthcare organizations face various challenges that can significantly impact their ability to provide effective care and resources. From outdated technology to complex regulations, these challenges can result in decreased efficiency, the inability to provide quality care, and patient dissatisfaction. We’ll help your team overcome these challenges and improve your digital solutions to create a best-in-class experience for patients and healthcare providers.


Telehealth services require complex systems

A growing demand for telehealth services requires the seamless integration of numerous complex digital systems. A clear vision of the ideal customer experience can become a contention point as priorities might differ within a large healthcare organization. On top of that, personalization—while positive—can also create more challenges. Personal data needs to be highly secured and only shared in specific formats and conditions; regulatory reviews and legal means more time and red tape.

Innovation takes resources

Hospitals and health systems are becoming technology and business incubators. Tech-enabled products open new revenue streams and opportunities for hospital systems, but often they don’t have the in-house skills to build them. Health organizations need to have a plan and the tools to build new products based on innovations happening within the field.

Siloed legacy systems undermine the mission

Fragmentation of digital systems undermines the patient experience and the core mission of health systems. Systems that aren’t properly integrated and able to communicate with one another have a direct impact on provider and patient experiences. This creates inefficiencies across teams in the organization by hindering the ability to provide the level of service expected, slowing down work, and often requiring duplicative efforts—affecting the entire healthcare organization.

A older person on their laptop in a telehealth call with their healthcare provider


Creating a digital experience that exceeds patient and HCP experiences in healthcare

If your organization is struggling to adapt to the rapidly changing healthcare landscape, we can help. Our deep expertise in enabling healthcare organizations to modernize their digital solutions means we can help you optimize your operations and systems, to enhance your patient experiences—positioning you for long-term growth and success.


Be ready for the consumerization of healthcare

We help healthcare organizations ensure their systems emulate the kinds of consumer-centric experiences their patients are surrounded by daily—and expect from their healthcare applications and products. By creating these patient-facing digital experiences, your organization will convey value to patients and HCPs—building trust and putting you at the front of the industry.

Increase patient acquisition and retention

Invest in the research and strategy work that is imperative to understanding patient journeys and uncover areas in need of improvement. Create stronger bonds with your patients with a thoughtful digital strategy that integrates data sources, prioritizes seamless tech integration, and creates a connected patient experience throughout the entire continuum of care.

Drive innovation and support with rapid prototyping

We’ll help you apply a Design Thinking approach to drive innovation for clinical care tools. Our experts will provide your team with the support it needs to take a concept from sketch to prototype to launch—ensuring your innovation becomes a reality.

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We work with industry leading healthcare companies

Client logo - CHOP
Client logo - Nemours
Client logo - Independence Blue Cross
Client logo - Lehigh Valley Health Network
Client logo - InstaMed

Are you ready to tackle your challenges?

Our deep expertise in improving digital solutions and processes in the healthcare industry, coupled with our passion for empowering organizations to provide customer-centric solutions, make us excellent partners.  We want to hear from you.


Lead innovation in healthcare with modern, patient-centric digital solutions

Our team is passionate about empowering healthcare organizations, like yours, to provide modern, easy-to-use, and innovative solutions that improve operational efficiency, enhance patient care, and deliver measurable results. We’ll help you lead the way. Let’s discuss the challenges your healthcare organization is facing today.

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