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Think Blog

Design ideas, wit, and wisdom from Think Company.

Web Accessibility: What You Say vs. What I Hear

My background is in web design and development. These days, I’m an Accessibility Specialist advocating on behalf of the user. I use assistive technology to audit, review, and examine software the way a person with a disability might use it. I then work with product teams to identify and resolve these issues. And I’ve noticed a recurring theme. Issues identified through assistive technology such as screen readers are often treated as bugs—backlogged and forgotten in lieu of new feature development. Let me be clear: I think looking at accessibility this way is all wrong. Accessibility issues are missed requirements Looking … Read more of the post Web Accessibility: What You Say vs. What I Hear

Dragon Boat Festival; Why a UX Company Invests in Fun

For four years in a row, Think Company has participated in the awesomeness known as the Philadelphia Dragon Boat Festival. For those of you who are not familiar, it’s a race on the Schuylkill River with twenty team members paddling in unison to the beat of the team’s drummer. Why, you may ask, do we spend the time, effort, and money to coordinate across 30+ Thinkers and friends to participate in this event? We’re glad you asked! IT’S A DIFFERENT KIND OF TEAMWORK Our teams are exceptional at banding together with our clients around a common cause. No matter what … Read more of the post Dragon Boat Festival; Why a UX Company Invests in Fun

Our Mantra for Grace Under Pressure

We’ve all been there. We get some concerning news about a project, an important system or tool, an account, a colleague, a relationship… and our minds start racing to figure out what we’ll do in the event of the absolute worst-case outcome. It’s a stressful time, all bets are off, and in that fight-or-flight moment we also let down our guard in terms of how we talk to and treat one another—because nothing is larger than the challenge at hand and there’s no time for formality. Of course, this can happen in all areas of our lives, but it happens … Read more of the post Our Mantra for Grace Under Pressure

Thoughts from the Other Side of the Job Fair Table

I spent three hours a few weeks ago standing behind Think Company’s table at Technical.ly Philly’s  NET/WORK Suburbs 2017, talking to a number of interesting, engaging, smart people. I had some thoughts that I wanted to share while they were still fresh in my mind. To the person visibly steeling their courage before marching up to the table I know that approaching a potential employer’s table can be nerve-wracking.  But we’re not at the event because we want to get out there and judge people. We’re at the event because we’re actively looking for great people. We’re not looking for excuses … Read more of the post Thoughts from the Other Side of the Job Fair Table

Celebrating Ten Years of Think Company!

To celebrate our anniversary, the Think Company team is sharing thoughts on the reason we do the work that we do—our *why*. Keep up with the whole series at #Think10Years on Instagram.      Today is Think Company’s 10th birthday! Back in 2007, before “UX design” was really even a thing, Carl and I were frustrated with the way software design was getting done. We’d been working together for almost 10 years inside a few IT professional services companies and had dreamed of starting our own company that would put UX design at the front of the process instead of treating … Read more of the post Celebrating Ten Years of Think Company!