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Think Blog

Design ideas, wit, and wisdom from Think Company.

Why the Poor Deserve Good UX

Ask yourself these three questions… Do poor people deserve nice things as much as rich people? Do poor people work as hard as rich people? Do people who work hard deserve nice things? If you answered “yes” to questions two and three, then you should have answered “yes” to question one as well. But odds are you didn’t. Our attitudes about money in this country conflate wealth with virtue. If someone is rich, it’s because they deserve to be. Maybe ’cause they’re smarter. Maybe ’cause they’re more talented. But something about them makes them worthy of wealth. Luck doesn’t enter … Read more of the post Why the Poor Deserve Good UX

Great Conference Experiences: The Lead Developer Conference

In February, Chris, Greg, TJ and I attended the Lead Developer Conference in New York. This conference surprised and impressed me in many ways—so many that now, months later, I’m still both processing what I learned and feeling the positive energy I found there. The Conference Experience A conference, in my view, is a necessary evil. Like airlines and ISPs, conferences are both the conduit to what I really want, and the obstacle to be cleared before I can get it. What I really want is to learn something new and meet people who do what I do and can … Read more of the post Great Conference Experiences: The Lead Developer Conference

Reflecting on Assistive Technology and Advocating for Accessibility

In 2015, the percentage of people in the U.S. with disabilities was 12.6%. To put it another way, nearly 40 million people out of roughly 317.5 million individuals in the United States reported one or more disabilities.* How do these millions of people interact with technology? What’s being done for them? I had the opportunity to learn more about accessibility when I attended this year’s CSUN Assistive Technology Conference. CSUN, as it’s known, is held by California State University’s Northridge Center on Disabilities. For over 30 years, the Center on Disabilities “has provided an inclusive setting for researchers, practitioners, exhibitors, end … Read more of the post Reflecting on Assistive Technology and Advocating for Accessibility

How to Drive Effective Change in a Diverse Workforce

In the words of Isaac Asimov, “It is change, continuing change, inevitable change, that is the dominant factor in society today. No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be.” Sometimes we ask the people in our network about the most pressing UX challenges and questions they’re asking in their own organizations. One recent question from friend and client caught my eye: How do we make big UX decisions to best serve all kinds of employees in a diverse workforce? I thought I’d … Read more of the post How to Drive Effective Change in a Diverse Workforce

Successfully Champion Your Work & The Value of Design

After teaching design for 8 years in higher education, I recently jumped back into industry to pursue user experience design at Think Company. I’ve noticed several overlaps between UX and design education, particularly in the presentation of my own designs, and more importantly in the communication of the value of design at large. Both fields require intelligently articulating the problem, what was done, why it was done, and how that will affect future work and the overall vision—in a manner that others (whether they be students, clients, or users) can easily digest and make meaningful use of. Of course, effectively … Read more of the post Successfully Champion Your Work & The Value of Design