Last Updated: September 8, 2026
This Privacy Policy describes how We collect, use and disclose Your information when You use the Service. It also describes Your privacy rights.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to this Privacy Policy.
Interpretation and Definitions
Interpretation
Capitalized words have the meanings given below. These meanings apply in the singular and in the plural.
Definitions
For the purposes of this Privacy Policy:
- AI Assistant means the chat feature on the Website that answers questions with artificial intelligence.
- AI Features means the AI Assistant and any other feature on the Website that uses artificial intelligence to generate answers or content.
- Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Think Company, 1315 Walnut St, Second Floor, Philadelphia, PA 19107.
- Cookies are small files that a website places on Your Device to record details of Your activity, among other uses.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Persistent Cookies are Cookies that stay on Your Device until they expire or You delete them.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website and the related services We provide through it, including Our SMS messaging program.
- Service Provider means any natural or legal person who processes Personal Data on behalf of the Company.
- Session Cookies are Cookies that Your browser deletes when You close it.
- Usage Data refers to data collected automatically when You use the Service.
- Website refers to Think Company, accessible from https://www.thinkcompany.com/
- You means the individual who uses the Service, or the company or legal entity that individual represents.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may ask You for Personal Data that can identify or contact You. This may include:
- Email address
- First name and last name
- Phone number
- Company name and job title
- The content of any message, file or attachment You send Us through a form on the Website
- Usage Data
Usage Data
We collect Usage Data automatically. It may include Your Device’s IP address, browser type and version, the pages of Our Service that You visit, the date and time of Your visit, the time You spend on those pages, unique device identifiers and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar technologies to track activity on Our Service. They may include:
- Cookies. You can set Your browser to refuse all Cookies, or to tell You when a Cookie is sent. If You refuse Cookies, some parts of Our Service may not work correctly.
- Web Beacons. Small electronic files in Our pages and emails let Us count the visitors who opened a page or an email.
We use Session Cookies and Persistent Cookies for these purposes:
- Essential Cookies. These Cookies make the Website work.
- Notice Acceptance Cookies. These Cookies record whether You accepted Cookies on the Website.
- Functionality Cookies. These Cookies remember the choices You make on the Website.
- Analytics and Performance Cookies. These Cookies show Us how visitors use the Website, so We can improve it.
Use of Your Personal Data
We use Personal Data for these purposes:
- To provide and maintain Our Service
- To contact You
- To send You news and offers about Our services. You can unsubscribe at any time with the link in Our emails.
- To manage Your requests
- To comply with Our legal obligations
- To detect, prevent and address fraud, misuse or technical problems
- To analyze data and improve Our Service
Retention of Your Personal Data
We keep Your Personal Data only as long as We need it for the purposes in this Privacy Policy, or as long as the law requires. We may keep it longer to resolve a dispute or to enforce Our agreements. We usually keep Usage Data for a shorter period, unless We use it to improve the security of Our Service.
Transfer of Your Personal Data
We operate in the United States. Your Personal Data is transferred to and stored in the United States, and it may be processed anywhere Our Service Providers operate. We take all reasonable steps to keep Your data secure and to handle it as this Privacy Policy describes.
Delete Your Personal Data
Contact Us to access, correct or delete the Personal Data We hold about You. We may need to keep some Personal Data when the law requires it, or when We need it to resolve a dispute or to enforce Our agreements.
Disclosure of Your Personal Data
We share Your Personal Data with Service Providers that host the Website, analyze how You use Our Service, and send messages for Us. If the Company is part of a merger, acquisition or asset sale, Your Personal Data may transfer with the business. We disclose Your Personal Data when the law requires it, or in response to a valid request from a public authority. We disclose it for any other purpose only with Your consent. We do not sell Your Personal Data.
Security of Your Personal Data
We use commercially acceptable means to protect Your Personal Data. However, no method of transmission over the Internet, and no method of electronic storage, is completely secure. We cannot guarantee absolute security.
SMS Communications
If You opt in, You may receive text messages about the services or communications You request. Your consent to receive SMS messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for assistance. The Company does not sell, share, rent, release or trade Your mobile number or Your SMS opt-in data with third parties for marketing or promotional purposes. We give Your mobile number to Our messaging Service Provider only to deliver the messages You request.
Analytics and User Testing
We use Service Providers to analyze how visitors use Our Service and to run user research sessions. They may use Cookies to collect Usage Data, and they use that data only for these tasks.
Job Applicants
If You apply for a position with Us, We collect the Personal Data in Your application, which may include Your resume, work history and references. We use it only to evaluate Your application and to contact You about the role.
Links to Other Websites
Our Service links to websites that We do not operate. If You click a link, You go to that third party’s site. We advise You to review the Privacy Policy of every site You visit. We have no control over, and take no responsibility for, the content or the privacy practices of any third-party site.
Children’s Privacy
Our Service is not directed to anyone under 16, and We do not knowingly collect Personal Data from children under 16. If You are a parent or guardian and believe Your child gave Us Personal Data, contact Us to remove that data from Our servers.
Your Rights Under U.S. State Privacy Laws
Some U.S. states give residents specific rights over their Personal Data. Depending on where You live, You may have the right to know what We collect and why, to get a copy of Your Personal Data, to correct it, to delete it, and to opt out of targeted advertising, the sale of Personal Data and profiling. You receive the same service and price when You use any of these rights.
To make a request, contact Us by email. We verify Your identity before We act. An authorized agent may make a request for You. If We deny Your request, You may appeal by replying to Our response.
Your Rights Under GDPR
If You live in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) gives You the right to access, correct or delete Your Personal Data, to restrict or object to Our processing, to receive a copy in a portable format, and to withdraw Your consent at any time. You may also file a complaint with Your local data protection authority.
AI Features
The Website includes AI Features. The AI Assistant answers Your questions in a chat. When You use the AI Features, You are interacting with software, not with a person. Use of the AI Features is voluntary.
We collect the messages You send to the AI Features, any files You attach, and Usage Data about the session. Do not enter sensitive Personal Data, account credentials or confidential information in the AI Features.
We use third-party Service Providers to operate the AI Features. We send Your messages to those Service Providers to generate a reply. Those Service Providers do not use Your messages to train their models. We keep Your conversations to answer follow-up questions, to improve the AI Features and to detect misuse. Our staff may read conversations for these purposes.
Changes to this Privacy Policy
We may update this Privacy Policy. We post the new version on this page and update the Last Updated date. Changes take effect when We post them.
Contact Us
If You have questions about this Privacy Policy, email Us at info@thinkcompany.com, or write to Think Company, 1315 Walnut St, Second Floor, Philadelphia, PA 19107.