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The think blog

Thinking out loud

We've compiled more than a decade's worth of business, design, and technology insights. Here's some of our best thinking.

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Megaphones

September 20, 2021

Convincing leadership to invest in customer insights: A how-to guide 

  • By
  • Brittany Murphy,
  • Jen Couchoud
illustration of hot dogs and sandwiches with arrows to depict a content model

August 26, 2021

Is a hot dog a sandwich? Understanding content modeling 

  • By
  • Jack Valentine
abstract swirl

August 20, 2021

Great HCP portals are good for business: How thoughtful design drives ROI 

  • By
  • Jen Couchoud,
  • Phil Charron
illustration of a journal with abstract scribbles

August 17, 2021

A simple guide to work journaling 

  • By
  • Tom McQuaid
Person working on laptop in office setting

August 6, 2021

Coding bootcamp advice from graduates and UX engineers 

  • By
  • Amanda Kalk ,
  • Mandy Wehrman,
  • Nicole Witte,
  • Nish Arya ,
  • Panayiotis Dimopoulos
illustration icons centered around a table with a spreadsheet on it

July 19, 2021

The benefits of using Airtable as a content management system and collaboration platform 

  • By
  • Ian McPhail,
  • Keith Rich
People working at a whiteboard

July 1, 2021

How to reach your design and development goals on time and on budget 

  • By
  • Alicia Eichelman
workflow agile

June 24, 2021

How sizing tasks in design and development increases team efficiency 

  • By
  • Jessica Victor
Team of people strategizing on a white board

June 15, 2021

Creating an effective content strategy in regulated environments 

  • By
  • Regina Lam,
  • Britt Brouse
UX Engineer working at a desktop computer

June 8, 2021

Quality assurance checklist for UX engineers 

  • By
  • Amanda Kalk
Person working on their laptop

June 4, 2021

How to estimate design and development projects to avoid surprises 

  • By
  • Megan Wine
Two people working on their laptops at a conference table

June 4, 2021

Operations in design and development; Achieving your project goals on time and on budget 

  • By
  • Brad Sukala
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Popular Posts

illustration of woman shopping for groceries

March 20, 2019

Object-oriented UX (OOUX): process, examples, and resources 

  • By
  • Keren Toledano
Illustration of a merge traffic sign

November 26, 2018

Service design: It’s not just another buzzword 

  • By
  • Brittany Murphy
Photo of employees in modern office lounge

October 17, 2018

To grow with integrity: Engage and honor your team 

  • By
  • Russ Starke

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