Our Core Values
These six values are the essential, enduring tenets that define who we are and how we show up to our roles, and they provide clients and prospective Thinkers with a window into what it’s like to work with us.
Be excellent.
We always aim for excellence–great people, great work, great client service, and great business practices.
Be kind to people.
We treat our coworkers and clients the way we’d like to be treated–with genuine care, kindness, and respect.
Be honest.
We communicate openly and honestly with our coworkers and clients–believing that this leads to healthy relationships and work we can be proud of.
Work together.
We collaborate with our coworkers and clients–valuing each others’ ideas and believing that teamwork will produce the best results.
Continuously improve.
We aim to get better and better at what we do—improving our job skills, increasing our leadership abilities, and growing our business.
Be of service.
We give more than is expected of us–to our coworkers and clients, to people that need help, and toward the advancement of our profession.
PRINCIPLES IN ACTION
Living our values in all that we do
It all starts with people.
People are what makes a community thrive. Beginning with our recruiting process all the way through to our team structure and management philosophy, we thoughtfully build experiences for employees and partners that allow us to strive for excellence and achieve our best. Most importantly, we nurture an environment of kindness, honesty, and growth in every interaction.
Accessibility and inclusion guide our team and our work.
In the spirit of continuous improvement and serving others, we stay up to date on product inclusivity best practices and accessibility in design and technology leadership. On our team, we take active steps to educate ourselves, affect change in our working culture, and promote collaborative practices through our diversity, equity, and inclusion group.
We’re most successful when we collaborate.
Teamwork leads to better outcomes. We believe in sharing knowledge in every direction—hosting internal Discipline Interest Groups (DIGs), Lunch ‘n’ Learns, and company work shares in order to continuously improve and learn from each other. We share knowledge with our partners through design trainings and workshops, and we work shoulder to shoulder with teams and leaders to solve tough challenges.
We give generously to our industry and community.
Many of us are passionate speakers, mentors, and volunteers in our field and beyond. We work to be of service inside and outside of our walls—organizing projects, trainings, events, and opportunities to contribute to something larger. We practice excellence by sharing and evolving our talents.
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