Artsy stethoscope pattern for healthcare

October 10, 2023

Why healthcare leaders can’t afford to ignore digital accessibility 

  • By
  • Suzanne Cotter
customer service agent smiling while wearing a headset at a computer

September 28, 2023

A guide to amplifying customer satisfaction in call centers 

  • By
Product design ownership team brainstorming

September 25, 2023

How to think like a product team (even if you aren’t one) 

  • By
  • Danielle Traitz,
  • Diane O'Keefe,
  • Kiersten Brinkos,
  • Stu DePoy,
  • Summer Smith
A team having a meeting

September 14, 2023

Why your next project will fail—and how to save it 

  • By
  • Bruce McMahon
Image of Impact Outlook Guide

August 31, 2023

Introducing the Impact Outlook Toolkit 

Impact Outlook infographic showing the relationship between ethics, inclusivity, and accessibility

August 31, 2023

Centering humanity in our designed experiences; an approachable toolkit and guide 

  • By
  • Joseph Carter-Brown,
  • Keith Rich

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