Mixtape
What we’re into right now.
We just launched our new brand and website, and I want to shout-out DEEO for being such great partners.
Think Week is just one week away!
Next Monday, more than 100 Thinkers will travel to Philly from 28 states for our annual week of in-person connection. We’ve got lots of fun stuff planned this year, and I’m really looking forward to having so many Thinkers together in one place again.
Think Company Introduces New Brand and Website to Bring Two Decades of Work Into Clearer View
Design-forward since 2007, the Philadelphia-based company is giving the market a direct look at the people, services, and judgment behind its reputation in complex, regulated industries.
You’ve heard of Think. Now you see us.
Think Company is like a treasure chest. Stay with me.
We’ve spent 2026 rethinking how Think Company shows up
View on LinkedInHow we look, how we sound, what we say about the work we do… and it all goes live next week! Can't wait for you to see it. 👀 9/9.
“The best people... anywhere.”
Sometimes the best CX isn’t adding another feature, service, or touchpoint.
It’s recognizing the steps your customer has learned to tolerate… and having the discipline to remove them.
“They embrace real humans. They embrace what it means to be a whole person.”
From HBR: Good meetings have goals, roles, and soul
A great refresher on how to make meetings as effective as possible
Full house at Think Company today for First Wednesday!
Plus, an adorable little visitor 😍
From Wharton: Is AI Killing User Experience?
Good UX begins before the wireframe. It begins with curiosity: Who is this person? What are they trying to do? What is getting in their way?