Case Studies

Home Security & Automation Marketing Strategy and Website for a Fortune 100 Media Company

screenshot of home security marketing website

The Opportunities

  • Existing website failed to successfully demonstrate the value of the product line (and associated services), and therefore underperformed in converting prospects into new customers
  • Company stakeholders were dissatisfied with the existing messaging, content selection, and lack of guiding users through a “story”

The Solution

We developed a digital strategy for reaching, converting and retaining customers in the emerging “internet of things” market.

Our Approach

  • Performed qualitative research to generate a clear understanding of prospective customers, their values, and the wants/needs that would need to be addressed to lead to conversions—while also validating early design concepts
  • Turned these insights into actionable marketing strategy and executed against it with a new website emphasizing storytelling, progressive elaboration, and a fresh new visual approach to presenting the content and educating customers

More Like This

Content Strategy, Design or Improve a Product or Service, Digital Application & Product Design, Electronics, Improve Customer Satisfaction and Retention, Increase Brand Awareness, Increase Sales or Improve Lead Generation, Research, Retail, Strategy & Visioning, Telecommunications