You’ve heard of Think. Now you see us.
Think Company is like a treasure chest. Stay with me.
Mixtape
What we’re into right now.
We’ve spent 2026 rethinking how Think Company shows up
View on LinkedInHow we look, how we sound, what we say about the work we do… and it all goes live next week! Can't wait for you to see it. 👀 9/9.
“The best people... anywhere.”
Sometimes the best CX isn’t adding another feature, service, or touchpoint.
It’s recognizing the steps your customer has learned to tolerate… and having the discipline to remove them.
“They embrace real humans. They embrace what it means to be a whole person.”
From HBR: Good meetings have goals, roles, and soul
A great refresher on how to make meetings as effective as possible
Full house at Think Company today for First Wednesday!
Plus, an adorable little visitor 😍
From Wharton: Is AI Killing User Experience?
Good UX begins before the wireframe. It begins with curiosity: Who is this person? What are they trying to do? What is getting in their way?
“I wanted something where I felt good about going to work every day.”
Quarterly Day at Think Company
I love that we’re remote-first and that our hybrid model creates space for in-person connection too.
Think Out Loud Happy Hour: AI Astronauts
Think Company Philadelphia
Whiteboards. Paper notebooks. Post-its. Even FigJam boards.
Places where *we* decide what to emphasize, how to synthesize. Where we make physical marks with original intent. This still needs to be part of our process.