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The think blog

Thinking out loud

We've compiled more than a decade's worth of business, design, and technology insights. Here's some of our best thinking.

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Stethoscope and blood pressure cuff

July 27, 2023

4 Digital transformation principles that improve patient trust and service 

  • By
  • Katie Wofford,
  • Sunkwon Bush
Illustration of a computer center stage with velvet curtains on fire around it

June 21, 2023

Burn the velvet curtain: Why torching big website launches is better business 

  • By
  • Danielle Traitz,
  • Elizabeth Cottrell
Developers working at a computer

June 6, 2023

Improve your Developer Experience and create a culture of success 

  • By
  • Cameron Messinides,
  • Christine Martino,
  • Jessica DiPonziano,
  • John Young
Illustration of a toolbox with AI on it and tools, devices, journey maps, customer service headphones, and data charts

May 23, 2023

How to use AI to boost your team’s productivity 

  • By
  • Grace Colbert,
  • Shawn Hickman
Two people in a UX workshop brainstorming

May 8, 2023

Invest in UX workshops and delight your customers with better digital experiences 

  • By
  • Jack Valentine
UX writer working at their desk

April 19, 2023

Signs you need a UX writer 

  • By
  • Britt Brouse
Illustration of outdated legacy computers, phones, and other technology

April 11, 2023

When is a legacy software update worth it? 6 signs you’re overdue 

  • By
  • Christine Martino,
  • Josh Stewart
rapid prototyping Illustration in a blueprint style of different prototypes on digital devices

March 28, 2023

Better UX design with rapid prototyping: Fake it ‘til you make it 

  • By
  • Alex Boenisch,
  • Christine Martino
Person working at a computer

March 14, 2023

Supporting content operations for a new portal launch using Airtable 

  • By
  • Britt Brouse
Two financial services colleagues working at a laptop

March 10, 2023

7 UX best practices for managing multiple financial services brands 

  • By
  • Danielle Traitz,
  • Elizabeth Cottrell,
  • Mike Wyatt
Illustration of a hot sauce bottle with PMO (Project Management Office) as the main ingredient

March 1, 2023

The real secret sauce for successful project delivery? The PMO. 

  • By
  • Bruce McMahon
UX designer working on a computer

February 17, 2023

The DesignOps advantage: 4 strategies for optimizing team efficiency and project success 

  • By
  • Chris Hungate,
  • Danielle Traitz,
  • Meaghan Kind
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Popular Posts

illustration of woman shopping for groceries

March 20, 2019

Object-oriented UX (OOUX): process, examples, and resources 

  • By
  • Keren Toledano
Illustration of a merge traffic sign

November 26, 2018

Service design: It’s not just another buzzword 

  • By
  • Brittany Murphy
Photo of employees in modern office lounge

October 17, 2018

To grow with integrity: Engage and honor your team 

  • By
  • Russ Starke

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4 Key priorities for smart AI implementation in regulated industries

March 7, 2024

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