ADP
ADP’s workforce data lived in a tool executives rarely opened. Think moved it into the app they already use.- Research & Product Strategy
- Product Design & Build
- Embedded Teams & Staffing
Overview
Think partnered with ADP to help put its workforce data in front of the people who needed it. ADP pays one in six workers in the United States, and the insights buried in that data were rich enough to change how executives and managers made decisions, if they could reach them. But most of the people who needed that data never logged into the system where it lived. ADP brought Think in to help close that gap, working alongside ADP’s own DataCloud and mobile teams to bring the experience to life.
About This Client
ADP provides HR, payroll, and workforce management services to more than a million clients worldwide, generating $20.6 billion in revenue in fiscal 2025. The company pays one in six workers in the United States.
In a matter of months, workforce data that once required specialist queries became something executives, managers, and practitioners could access from ADP’s own mobile app, already on their phones.
Results
- Problem
ADP’s richest workforce insights lived inside a reporting tool that took specialist queries to unlock, and most managers and executives never logged in.
SolutionExecutives and managers now see these insights the moment they open the ADP app, no specialist query needed.
- Problem
Traditional dashboards demanded scrolling and zooming to find the one insight that mattered on a given day.
SolutionPractitioners now see the metrics that matter most surfaced automatically, without digging through screens to find them.
- Problem
Neither iOS nor Android had native tools built to visualize workforce data at the depth ADP’s customers needed.
SolutionADP’s mobile team gained a shared library of chart components flexible enough to keep every screen visually consistent across the platform.
- Problem
ADP’s mobile and DataCloud teams didn’t have enough people to build the insights experience alone.
SolutionThink embedded with ADP’s team and shipped the experience without slowing their existing release schedule.