Users’ minds take shortcuts to get through the day. Usually they’re harmless. Even helpful. But what happens when they’re not?

About the Webinar
Users’ minds take shortcuts to get through the day. Usually they’re harmless. Even helpful. But what happens when they’re not? In this webinar, Dave will use real-world examples to identify some particularly nasty biases that frequently lead users to make bad decisions. He’ll also talk about some content strategy and design choices we can use in our apps, designs, and platforms to redirect or eliminate the impact of those biases. Finally, he’ll explore designers’ biases and some methods to prevent our own blind spots from hurting users.
This is a part of our ongoing webinar series on tackling design and technology challenges.
Thanks for Watching!
Thanks for watching “Design for Cognitive Bias: Using Mental Shortcuts for Good Instead of Evil” with David Dylan Thomas. Below you’ll find some related content and resources Dave mentioned during his presentation.
Resources from the presentation
Websites
- Radical copyeditor
- Humane by Design
- Designer’s code of ethics
- Ethical Decision Making
- The Never Again Pledge
- Tarot Cards for Tech
- 52 UX Cards to Discover Cognitive Biases
Books
- Thinking, Fast and Slow by Daniel Kahneman
- Predictably Irrational by Dan Arielly
- Ruined by Design by Mike Monteiro
- Technically Wrong by Sara Wacther-Boettcher
- Artificial Unintelligence by Meredith Broussard
Podcasts
Video
